Privacy Policy
Last updated 1 January 2024
CT-ed is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.
We use your data to provide and improve our services. By using our services (including accessing our websites located at a domain or subdomain owned by us, including the website www.ct-ed.net), you agree to the collection and use of information in accordance with this policy. In order to fully understand your rights, we encourage you to read both the Privacy Policy and our Terms and Conditions.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. We collect several different types of information for various purposes to provide and improve our service to you. We don’t guarantee website links or policy of authorised third parties.
Types of Information Collected
Information you input to our website.
When you download a resource on our website, CT-ed invites you to input the following information about yourself, and sign up to receive an e-newsletter from us:
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your first and last name;
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your email address;
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your organisation/school.
The information sought is clear on the relevant page. You may unsubscribe from our mailing list at any time by selecting “unsubscribe” in any marketing email or contacting us in writing at learning@ct-ed.net
Usage Data
We may also collect information about how our resources are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information may be connected to a user’s profile, but will be de-identified prior to any use in reports.
Order information
If you purchase products or services from us, our payment gateway provider may also require your credit card details and billing information to process your transaction. These credit card details are not stored in any form by us or on any internal or external databases that are accessible to us.
Third-party plugin
We may integrate third-party plugins into our Services and the use of such third-party plugins results in data collection by us and the relevant third party. Your interactions with third-party plugins will be governed by the privacy statement of the company providing the third-party plugin.
Use of cookies
In order to collect Usage Data, we may use software embedded in our Websites (such as JavaScript, Google.Inc ) and we may place small data files (cookies) on your computer or other device. You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you do this you may not be able to use the full functionality of the CT-ed website.
Information that you send to us by email or other electronic means
You may also send us information about yourself by email or other electronic means (for example, through Instagram or Twitter). In that case we will record your name and basic contact details and, of course, the information that you include in your communication.
When we invite you to provide information about yourself, it is entirely up to you whether you give us the information or not. Often, however, we will not be able to do something that you are asking for (for example, send you an e-newsletter, or respond to an enquiry) if you do not give us the information.
Why We Collect Personal Information
CT-ed will only use your personal data for the stated purpose for which it was provided or otherwise in accordance with the law.
Therefore, CT-ed will use your personal data for the following purposes only
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For the primary purpose of providing our service to you
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To provide and maintain our service
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To notify you about changes to our service
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To provide customer care and support
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To provide analysis or valuable information so that we can improve our service
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To monitor usage of our service
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To detect, prevent and address technical issues
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
CT-ed will provide you the opportunity to opt out from email communications anytime if you do not want to receive further communication from CT-ed
Information collected automatically by our website
We use this information to improve our website and the lessons and other materials that we provide through it. We do not use it to do anything that will affect you individually.
Disclosure of Personal Information
CT-ed may share your personal data in the following circumstances:
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to use aggregated personal data and statistics for the purpose of monitoring Website usage in order to help CT-ed develop its Website and services.
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with trusted third parties (for example, project partners) to assist with activities including data processing and analysis, research, information technology services and support, and website maintenance/development. CT-ed will only disclose the minimum amount of information required.
Otherwise CT-ed will only use or disclose your personal data as described in this privacy policy, when you direct CT-ed or give CT-ed permission or when CT-ed is required by applicable law or regulations to do so. We do not disclose personal information to third parties for marketing purposes.
Security of Personal Information
CT-ed takes reasonable steps to:
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protect personal data that it holds against misuse, interference, loss, unauthorised access, modification or disclosure by utilising up-to-date electronic and physical security controls that comply with relevant industry standards and guidelines; and destroy or permanently de-identify personal data if it is no longer required
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personal data may be kept on CT-ed’s personal data technology systems, Third Party Service providers that CT-ed selects or in paper files. Where we use Third Party Providers, we select reliable, high-quality providers who set the industry standards for information security, and operate under the strongest compliance standards and industry certifications.
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We use the following for hosting and storing data including Personal Data:
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Melbourne, Victoria. Australia